Responses to iheartar's Review

Respond to Review of Satyam
by iheartar

Review: On our first night in Berlin we stopped by here as it was close by to our hotel. We knew the German custom is to sit anywhere and not wait to be seated, but all the tables were full. So we waited until one left, and waited for the waitstaff to clean the table. We were told that we could sit there regardless of the dirty table. Eventually she cleared away the dirty dishes from in front of us but didn't wipe down the table. We noticed the menu had items clearly marked vegan, but it was clear that *many weren't vegan*; items with paneer (cheese cubes), butter, and yogurt were marked as vegan. This is a serious issue as I'm positive many people who are vegan ate items that weren't because they were lead to believe they were. So we ordered around the non-vegan "vegan" items, and asked the waitress to make sure there was no dairy products at all. After assuring us there were none in what we ordered, the appetizers (Mixed Pakoras--marked on the menu as Vegan) came to us drenched in yogurt. After working around such disappointments, afterwards we tried to pay by credit card (stated on this site as being accepted), but was told they didn't accept them. The food that were actually able to eat was fair--not the best Indian food I've had but not the worst. But if you are vegan, I would avoid coming here as they have no idea what vegan really means. Perhaps in India there is a different definition--back in Seattle a South Indian restaurant told us that their paneer and yogurt was "vegan" because "they made it themselves." Beware if you come here! Updated from previous review on Tuesday November 13, 2012

Responses

Monique22
Posted by Monique22 on Tuesday, January 15, 2013
Hi iheartar,

I just wanted to clarify something that I recently discovered. On Santyam's menu, I thought the V meant vegan. But the V actually only means vegetarian. If there are parentheses around the V--like this (V), it says you can request it and they will make it vegan, using tofu in place of cheese and soy milk in place of milk in the cream dishes. On the Sunday buffet, most everything is vegan and gluten-free and marked. I hope if you ever come to Berlin again, you'll give it another try.

peace,
M.
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