Responses to StephanieNewman's Review

Respond to Review of Blue Moon Cafe
by StephanieNewman

Review: I have eaten at this cafe for years and adore their food...The meals are very nutricious, filling, and divine, the cakes defy any ajectives I could throw at them, and the atmosphere is lovely...And to visit on a cold, grey winters day is a joy. But time and again I find myself confronted with staff who wont share a amile, refuse to take part in banter, and are just plain miserable...Is this part of the job description? I appreciate that they may get the occasional rude customer, have a very busy day etc but this is a job that requires friendliness and smiley service, after all eating out for most of us is a treat not a chore. There is a cafe in Glastonbury called 'Rainbows End', I suggest the staff of 'Blue Moon' go there for a spot of training in cheerful service and friendly banter...I love you Blue Moon but I don't like miserable service...


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