Responses to Livinglost's Review

Respond to Review of El Piano - York
by Livinglost

Review: I went here a few years ago and didn't have the best experience, but was persuaded to try it again. We booked as a large group which meant we had to order what they described as party food, so it was basically a buffet for £12.50 a head. Not having a choice about this was quite frustrating, but there was plenty of food and it was all very tasty. I especially loved the Dahl, it was nice and garlicky (that's a word right?). Being gluten free and vegan the food is never going to look particularly fancy, but I enjoyed it.

Responses

Livinglost
Posted by Livinglost on Thursday, August 1, 2013


I must admit we were very tempted to cancel. We were told we had to pay £15 to use the room that we didn't request to use and we had to share it with other people. Seemed a bit odd to me, I did call up about this again as I didn't think it was right but was assured this was the case, eventually we didn't have to pay, I'm not sure why. I often don't know how many drinks I want with my meal or what I would like to drink in advance, saving 40p didn't appeal to me as much as having something I wanted on the night, I felt that was a bit of an odd offer, you're right, I'm not sure anywhere else in York can compare to that. There were also a few of us on a budget who would have preferred a smaller meal, I'm not arguing against the value we got, just that we were forced into paying £12.50.

I did enjoy the food though and had a nice evening, so I can put it behind me and go back again for some more grub, maybe as a smaller group though.



Magdalena, owner
Posted by Magdalena, owner on Tuesday, July 23, 2013
Bravo for giving us another go! Thank you.

Depending on the size of your group you will get everything on the menu anyway when you book a party at EL PIANO, so honestly, you aren't missing anything!

It was interesting to read that you found EL PIANO YORK pricey. Most people reckon it's a great deal to have a party in a private Medieval dining space where you can sing, dance, chat, move around, all within sight of York Minster, for as long as you want it AND the chance of 10% off ALL pre-ordered drinks. I don't think there is anywhere else in York to compare...
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