Responses to val's Review

Respond to Review of The Vegan Joint
by val

Review: Based on all the reviews we read about this place, we thought it would be great. Unfortunately, we were very disappointed. The items on the menu looked very interesting, and the prices were reasonable, however service was very unfriendly. The person who served us was the manager or supervisor if not the owner, and she was rude, and impatient. The food tasted about average, and I've had much better vegan food at many other places. Sometimes when the food doesn't taste that great, but you get service with a smile and your questions are answered with patience, your whole dining experience changes and you appreciate the meal before you. I believe in supporting vegan establishments, especially the small ones, but I highly doubt I'll go back to this place again. I certainly wouldn't recommend it to anyone I know. I think the owner / managers should learn to smile and appreciate their customers. It doesn't matter if English is not one's first language, a smile is universally understood.


Posted by joethebutcher on Friday, February 22, 2013
You definitely weren't dealing with the manager and/or owner. Plus she doesn't have a problem w/ the english language. You are correct in the fact: the waitress aren't always service with a smile. But, they are good people. And they are people. Maybe better luck next time. Ask for the manager or owner!!!! You won't be dissappointed.
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