Responses to sandberry's Review

Respond to Review of manna cuisine
by sandberry

Review: What's up with Manna these days? Once Manna was excellent, truly excellent, not quite world class but pretty good, certainly the best in London. Then it started getting worse so I wrote a bad review on here and then removed it after a good experience and now been back again and not so sure I wasn't right the first time. So our recent experience with Manna Menu- really is getting more boring each time for main courses, starters they are more adventurous with and we'll get to desserts later. One special a day does not do it. Staff: friendly enough but seem to have less autonomy than they used to. Food: Starters- portions have got smaller and smaller, had satay and was markedly worse than ever before, soggy,little flavour Main course. DH had the special and was excellent, old Manna standard definitely, good food. I had Chef's salad, it is not as good as it used to be, small portions of the tasty stuff and too many leaves but still good enough Dessert: we got unlucky here. Now why go to Manna and not to somewhere like Amico Bio which serves great simple fresh food? It is because Manna is one of the few places which does decent vegan desserts. Having had a fab experience of their Knickerbocker Glory in the past, we opted for the Banana Split. Bad choice! three scoops of Swedish glace (we can buy that in the shops, why homemade ice cream for everything else but not the Banana split), a halved banana, a teaspoon literally of sauce and squirty cream. Now I'm sorry but that is way below standard. So we complained. Apologies and you can have it off the bill, okay, we were pleased with that, we hadn't intended for them to take it off the bill, just wanted to let them know that perhaps they could reconsider how they made their banana splits two minutes later "no we can't take it off the bill" well fine but why tell us you can. £100 bill as usual and left feeling disappointed. This is our Manna problem at the moment,you leave disappointed, don't go back for a while and eat in other places and then get tempted back by the great sounding menu and fond memories of the past, you go back hopeful and leave disappointed. It is a vicious circle. The question is can we break it. Is it possible to have a great experience at Manna now or will we eventually realize that our hope is misplaced, that the best we will get will be okay. I am giving them four cows because comparing to other veg places they are still above average but will they continue their downward slide or improve?

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