Respond to Review of Ruffage Natural Foods
Review: I went in today with a co-worker. As we are both waitresses, our geniality to food service workers knows no bounds. I ordered a soup and sandwich combo. I said, "soup" twice. I know that he heard me because he pointed to the big board which shows the sandwiches eligible for the combo and says, "you can pick any of those sandwiches." When my sandwich came there was no soup to be found. After I had finished, I approached the counter and said, "I actually wanted to combo...so, can I pay the difference and get the soup?" The man started making a big deal out of it, saying that I had not said soup and that I should have in the first place if i wanted it. I said that perhaps he had not heard me, but in any case I would like to get the soup now. He was exceedingly rude and condescending about it, until I said, "never mind, I didn't think it would be a big deal to give you more money and get what I ordered, but forget it." ( I did not immediately notice the price discrepancy because my friend paid for both of us.) His wife came over and told me not to mind...it was just how he was. I used to frequent this establishment every day about when I first moved here 5 years ago. I intended to resume my daily patronage, as I am now employed in Waikiki, but now I will never set foot in there again to give money to such a stupidly pride-consumed man who is more concerned with being right than his own economic vitality.