Respond to Review of Cafe Gratitude
Review: Annoyed with the staff, in love with the food. Everytime we've been to the Berkeley location, I keep hoping the apparently high rate of staff turnover will allow us to FINALLY get prompt, friendly service, and every time I am disappointed. It always ends up taking 1-2 hours, but half of that is just waiting for your server to correct your order, bring your bill, or bring your bill AFTER you asked them to half an hour ago. Instead of tending their customers, servers socialize, do yoga in the kitchen, and wander around aimlessly (perhaps less time floating through the ethereal mist pondering existence and more time being trained on efficient customer service would help). I wish this place would take itself seriously rather than just be a hippie social club. But I love their grain bowls and appetizers and desserts, so I keep coming back. The patio is a wonderful place to sit on a sunny day.