Responses to Guest's Review

Respond to Review of MacNiven's Restaurant and Bar

Review: This resturant has the worst customer service I have ever seen. I went here about a month ago the food was awful and they claimed to have about 120 different types of beer. Everyone I asked for was "Sorry we don't have that". Also the resturant had a bad smell to it that day.


Posted by macniven1 on Wednesday, January 7, 2009
The owners would like more details as to the comment about them being rude, and the overall customer service from this review. We do carry 120 beers, some very difficult for our suppliers to keep in stock, if they have it, we have it. The bad smell may have had something to do with the construction of a 10 story building going on next door, not sure, we smell like a pub. Stuart & Troy
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