Responses to changoamable's Review

Respond to Review of The V Spot Cafe
by changoamable

Review: Two words: Bandeja Paisa! Yum! And then most everything else is good too, if you enjoy cold food. The brunch is delicious. Tofu scramble is better than mine! Pancakes are good. The owner is a sweetheart, but is around less and less - maybe that explains how this place has gone so far downhill since they opened. Problems: often the food will arrive barely warm or cold so you know it was sitting in the window of the kitchen for awhile...waiting for some other part of the order or the waiter. It's just lazy. In my many visits to this place, the servers were always able to heat up the food, but never well (burnt edges, one thing still cold, etc.), and never with any apology. Good organic vegan beer and wine selection. I used to like this place and recommend it. Now I specifically advise against it. The service is bad, without shame. The "main" server, who's been there I think since they opened, will take your order, not write anything down, forget half of it, spend most of his time talking on his cellphone. Once, when I asked for the check, I waited ten minutes, then followed him outside the restaurant onto the sidewalk to ask again. Shameless. I hope somebody starts caring about the way this place is run, and they get their act together.

Responses

changoamable
Posted by changoamable on Monday, June 24, 2013
They opened years ago. Over time, I enjoyed the dishes mentioned, and suffered okay to just offensively bad service. Giving many chances. Eating too much cold food. Suffering much bad service. Over time. Boring, and after awhile, unforgivable. Cutting breaks doesn't go very very far if the owners and workers just don't care. And they don't.
slithers
Posted by slithers on Monday, June 24, 2013
I don't understand this - you gave them the worst possible rating (2), yet you say you've been there many times and the bandeja paisa & brunch are delicious? I think you should give a vegan place with decent food a break - maybe a 3 (fair) would match better with your words?

I'll be writing a review shortly and although the service wasn't awesome, my experience was otherwise very good.
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