Responses to foodie's Review

Respond to Review of Ravi Shankar Restaurant
by foodie

Review: I went to this restaurant last week with my family and on arriving we told the waiter that we we short of time and he told us that we had enough time (45 minutes). Each of us ordered a different dish and my sister's meal was cold when it arrived. We pointed it out to the waiter who said that it would take 10 minutes to make a fresh one. As she had to get a train she decided not to change it. A few minutes later, the waiter returned and removed her plate with half her meal still in it. When she protested that she was still eating and that the very least he should have done was to ask before her simply took it, he said sorry, I thought you had to get a train. Having just stacked it with other dirty/used dishes, he then offered the plate back! The bill swiftly followed and we said that we did not feel that dish should be charged because first, it arrived cold, and then it was taken away while she was still eating! Three staff then appeared, circled the table and said we could not leave the premises until the bill was paid in full - service charge included! The child in the group began to cry, the front door was locked, and the staff became aggressive and threatening. So we called the police, and because of the train time, we had to pay in full to get out of there. (The police could not arrive in time). I would NEVER recommend that anyone eats there - and if you do, do not expect to be treated with respect or reasonably. They are bullies. The police officer I spoke to told me that they have had complaints from there previously. Locking us in the restaurant is a crime! We eat in Drummond St regularly, and the food and service is much better in Diwana's and Chutneys. You have been warned!


Posted by JohnnySensible on Thursday, October 25, 2007
Get a life - this is a pack of lies!
Posted by baratron on Friday, February 22, 2013
I can believe it. I've been to all three of the Drummond Street vegetarian Indian restaurants on multiple occasions, and I've found that both Ravi Shankar and Diwana's have several rude members of staff who will take a disliking to a party for no apparent reason. As a result the service is extremely hit and miss, depending on if whoever is serving that day likes the look of your face. When I have been there as a woman alone, I have felt threatened and intimidated by the all-male waiting staff - and I'm NOT the sort of person who gets intimidated!
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