Responses to gin_and_tonic's Review

Respond to Review of Diwana Bhel Poori House
by gin_and_tonic

Review: Another week, another lunchtime buffet on Drummond St. This time at the Diwana Bhel Poori House. Having tried Chutneys and Ravi Shankars, this was the next one along the road. We arrived at about one and the place was bustling. We waited a little while to be seated, even though there were empty tables. It seems the staff were rushed, but then again we did arrive at their busiest time. The place is popular, but it's quite large so there were seats available. As with other buffet lunch places you take a plate and dig in. There were 9 or so salads to get started with, about half a dozen cold dishes and another half a dozen warm ones. There were more salads than at some of the other places, but fewer warm dishes. The quality of food was reasonable, there was no one outstanding dish, but then again nothing negative to complain about. My two colleagues, who are both Indian, thought it was good value. To drink, we got masala tea. Spiced with cardamon, clove and cinnamon, it was different and very nice. Some of the fruit drinks going to the other tables looked good, though we did not try them. For dessert there were three types of barfi sweets: mango, coconut and another rose flavoured one in two layers. There is also the ubiquitous fruit salad. One negative point was when I was paying the bill. There were three of us and we asked for the bill to be split into three, so we all had receipts. They couldn't do that, insisting that the bill was £25.50, rather than 3 lots of £8.50. This is a bit of a problem, if you intend to claim the meal as expenses. I asked for a receipt for my part, and they gave me a till receipt for £0.00, but with the figure written on it in pen. Not the best way to attract the lunchtime business crowd. Overall reasonable food, on a par with some of the others on Drummond street and at a similar price. Let down a little by staff.

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