Responses to nigeltart's Review

Respond to Review of The Prince George
by nigeltart

Review: I booked our usual table for grandma's birthday recently, but got a horrible surprise when we turned up. At 7pm they were already pumping out loud music and it felt like a city centre bar, not the cosy pub we knew and loved. While we were debating whether to stay, there was a tense atmosphere and we then realised the landlord was threatening to call the police if a drunk didn't leave. When I booked, they hadn't even bothered to tell me children were no longer welcome after 7, so we wasted an hour and two taxis. We eventually went to Food for Friends and had a great time. I never thought I'd say this about a veggie pub, but I hope it closes soon! There's still chance for someone else to turn it back into the friendly, family pub it always used to be. ...and what's the deal with the 5-star rating system? I want to give it 0, but the lowest available rating is 2. Grrr! Updated from previous review on Sunday January 02, 2011 Update, 6 June 11: > I bowed to family pressure and we gave it another go recently (17:30 on Saturday). Much nicer atmosphere today. The decor is much improved (from a year ago) and the clientele was chilled. Music still upbeat but not too loud for my hearing-impaired mum to cope with. The standard menu was pretty, erm, standard: burgers, falafel, etc. The list of specials was much more appealing. My thai curry was spot on. The risotto looked sodden and overcooked, but still got the thumbs up for taste. Great to see my previous experience wasn't representative, but it still struggles to compete with my favourites (Iydea, Loving Hut, Food for Friends, Planet India).

Responses

Mugwa75
Posted by Mugwa75 on Friday, February 22, 2013
I am very disappointed to read of the poor experiences previous customers have had at the Prince George and would like to offer my sincere apologies.
As the new manager of the Prince George from the 17th January 2011 I have made many changes and feel the issues raised in these reviews have been addressed.
We now offer an extensive vegetarian and vegan menu that includes many vegan options which are clearly labelled 'V.O' (Vegan option). Our menu changes every day and all of our dishes are prepared from fresh ingredients on site daily. Last week we were voted in the top 10 most vegetarian friendly pubs in the UK by 'PETA'.
We also offer many vegetarian and vegan, alcoholic and non-alcoholic beverages, with vegetarian wines, vegan and vegetarian beers and ciders all available.
We now also take bookings of any size every day, except on Fridays and Saturdays from 5pm onwards, when we only take bookings for parties of 4 or more people. We are a very family friendly pub with children welcome until 7pm every day, high chairs, colouring pens and paper and play-dough are available.
Our music system has been modified so we can now offer louder and quieter areas of the pub, and we aim to select music that is appropriate for the time of week and ambience our customers require.
We work tirelessly at the Prince George to ensure we are one of the best pubs in Brighton and would love for you to come and give our pub another try.
Many thanks,
Ben Murray
Manager
01273 681055
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