Respond to Review of Vitao
Review: I think I would have liked this place a lot more if it weren't so crowded, and if I had the time to figure out the system. You can order either the buffet, which is only the food at the side of the restaurant, and not anything at the counter. The buffet is charged by the plate, which is a little annoying because you can't know what you will like before filling up your plate. We ordered the buffet, which was good, but not spectacular. We also got two drinks, but apparently they didn't hear the order for the second and only ended up with one. I realized later that we weren't charged for the second drink, so it wasn't going to come. To get another drink would have meant standing in line for 20 minutes, so we were stuck with just the one. The other way you can order food is by the item, but unless you want a small meal, it is likely to end up more expensive than the buffet. Also, that is what slowed the line down, and made the restaurant so crowded. I would recommend that if you go, you go on a weekend so it's less busy. The line at 1:30 on a Monday was incredible.