Review: Yesterday My mother and I decided to try out this restaurant. We placed our orders and waited for at least 45 minutes before anyone came to our table to say anything about our order. After waiting another 20 minutes our salads came out and of course my salad was wrong, but I did not want to wait another hour for a salad. Finally we got our food and it was great. If you decide to eat at this restaurant I suggust that call ahead and order your food two hours in advance.
I would think since the food was great that you might want to give them more than two stars (a very harsh rating) Raw food can take a longer time to prepare than throwing a burger on the grill. They may have had some complicated (but delicious) raw cuisine orders ahead of yours. Again , no reason to rate them so badly.
I think you had a unique experience because I have recommended it to folks and they all gave raving reviews. The food is so good that the wait is negligible. I only waited 15 mins for the first dish because I ordered all the specials for that day (while I was eating one dish they were preparing the next) and there were other customers. They took an average of 20 mins to prepare each of my orders. I understand however that the menu is more extensive now and the dishes more detailed so it may take a little longer now than 2 years ago. I think you ought to rate it higher because the food is like no place else on earth. Look at the other reviews.