Responses to veganinvegas's Review

Respond to Review of Sprouts -Tropicana
by veganinvegas

Review: There does seem to be a lot less of vegan foods now than before. Especially frozen packaged items. For instance, they no longer carry frozen vegan cheese pizza and a lot of the Amy's vegan products. The organic produce department is very small compared to the conventional produce. When something is on sale - grab it! I do like the fact that they carry Organic Valley soymilk. It's something else besides Silk (which I refuse to buy). I have been after them for almost 9 months now to carry soy whipped cream - I guess they don't read customer feedback forms. It is indeed "Whole Foods meets Food4Less" but at least it's better than nothing.


Posted by veganinvegas on Wednesday, August 5, 2009
8/09 update: Organic Valley soymilk is now GONE. Bulk organic herbs are gone. I am now spending less than $100/visit compared to $300+/visit. The manager does NOT seem to care about retaining vegan customers!..
4/09 UPDATE: Now half the bulk organic aisle is gone. What used to be double sided is now just a single side of organic bulk bins. WHAT IS GOING ON WITH THIS STORE? 3/09 UPDATE: They finally started carrying soy whipped cream after almost a year of my weekly customer suggestions. BUT FOR ONLY 2 WEEKS and now its gone. Also stopped carrying VEGAN carob chips. All baking chocolate/chips are Nestle/non vegan. More and more of the vegan products are disappearing. The manager does NOT seem to care about retaining vegan customers!..
Posted by veganinvegas on Friday, February 22, 2013
12/09 UPDATE: For some strange reason, they carry make-up but NOT mascara. I am not going to mention ANY more vegan products by name, for fear they too will be discontinued. Weekly spending is now around $75 with no cutting back on my part - they just don't carry as many vegan products. And I am still waiting for ANY management response. Even sent messages to corporate office but still no response.
Posted by veganinvegas on Friday, February 22, 2013
5/10 update.
Maybe 5-10% of the items are vegan. Organic Valley soy milk is gone. I now go in just to buy bulk organics, produce (ONLY if it's on sale) and that's it.

After trying to contact them for over a year, I finally got a response from management. Store mgr sent me an email to tell me to basically "go away", when I tried responding, I discovered he had blocked my email and I couldn't respond.

What kind of store manager does this if they want to keep customers?
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