Respond to Review of CLOSED: Madeleine Bistro
Review: First, let me say that I've been going to Madeleine Bistro ever since it opened. I must have eaten there at least a dozen times over the years. David and Molly Anderson are very nice people and David is a truly great chef. But their policy of constantly raising prices for their food - without a corresponding increase in service quality, atmosphere, or exciting new menu items - has soured me. My wife and I went here a few weeks ago and it was $100 for two people. Without drinks. That $100 went to two appetizers (delicious vegan mac & cheese, but $13 for a small plate? Sorry, folks, you don't get away with that price when Veggie Grill now serves up equally good m&c for $3.50 a serving), two mains, a shared dessert, and tip. And from my standpoint, when you're spending $100 for dinner for two, that's "special event" territory. And for that price, a couple could have a wonderful vegan meal at Inn of the Seventh Ray, or Akasha, or even Street - with drinks. All places with vastly superior service and more ambiance than Madeleine's sad little Ventura Blvd. storefront, which was nearly empty on the night we went - a sign that more and more people may be taking their business elsewhere. David and Molly, a note: Your food is incredible, but you're not good businesspeople. If you're not pulling in the number of customers you desire, the answer is NOT to cover your costs by jacking up prices to an insulting degree, while offering totally average service and menu items that are no longer new or challenging. If you want to fill your restaurant, lower your prices and get some professional servers. Make a meal at Madeleine a true experience.