Responses to GUEST's Review

Respond to Review of Kuan-Yin Vegetarian

Review: I was most disappointed at the service. I ordered a banana smoothie with my meal and stipulated that I was vegan and didn't consume milk or any other animal products and the waiter said they can use soy milk instead. When I received my order I asked is the drink definitely made with soy and they said "oh sorry we used normal milk". The waiter apologised and said we will make a soy one for you. The waiter then brings back a replacement banana smoothie (supposedly made with soy). After I had taken a drink from the second replacement banana smoothie, the girl runs out saying, we have given you the wrong one (dairy again!) and was laughing as if it was funny. Too bad if I had an allergy to milk protein or lactose. I wouldn't eat at this place ever again. If you are strict about your veganism - be very careful!


Posted by sickel on Monday, September 10, 2012
It's a shame you were so disappointed. Im vegan and Ive been here a hundred times and I love it. The staff are casual, and I really appreciate it. They have always been super helpful. I wouldn't take a little laughter at a mistake too personally. Im sure it wouldn't be spiteful. It's kind of refreshing to not be so serious. Give it another go!
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