Responses to Jay P's Review

Respond to Review of Bombay Sitar
by Jay P

Review: Horrible experience 3 times. 3 strikes, your out. The service was horrible, and make for a horrible experience, along with their dried out, lack luster flavorless, and emptied buffet. We got there at 12:30 PM on a weekday. I immediately noticed half of the buffet was picked off by the vultures. So, I said to the waiter who was hanging around, pretending to be busy, to replenish an item on the buffet. He gives me a thumbs up, and goes in the back. 15 mins later, after standing in a line, I have some chicken makhani. I decided to, right after I sat down, get another piece of naan, and I was scolded loudly and embarrassingly by a waitress named Sumner that I needed to get another plate. My plate was actually clean, and I had not even taken a bite off of it. I don't go to a restaurant to be scolded, and ridiculed in front of other patrons. Again, the pakora, naan, etc were all dried up, and tasteless. Horrible experience 3 times. 3 strikes, your out. In my opinion, the food and service is horrible. I actually read the bad reviews on yelp, and other sites the first time, but I was quite skeptical, however, those bad reviews are actually true. The first time I went to the buffet, the food was very dry and not flavorful. Also, the items were not replenished, and you have to point out to the waiters and waitresses this. Isn't that their job? It was the worst Indian food I have ever tasted in my life, and I should know what Asian Indian food should taste like, since I am from India. They did, however, supply like 7 lbs of rice with my order. I'm not sure if that's their way of trying to compensate real food. There was no type of seasoning, and it was very bland. I ordered chicken tandoori as well. I was asked how spicy I would like that. I told them medium. I got home, and it was so spicy, I coudn't even eat it. I guess because I am Asian-Indian, they made it "Indian hot", and yes, that is a spice level there. We ordered malai kopta as well. Again, the food was very scarce for the dinner menu, and very oily and not flavorful. Updated from previous review on Thursday February 27, 2014

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