Respond to Review of Green Gourmet
Review: The food is scrumptious - in addition to the dishes listed in 'pros', I love the 3 treasures chow mein and the 'oysters' (battered mushrooms - be careful to let the heat out before biting). Tragically, the weekend yum cha service is usually very bad - you can sit there for an hour and get 3 things, 2 of which are stone cold. Week days/nights are best because there are more staff and you can get served. Don't bother ordering the fancy teas - you'll get jasmine regardless and be charged the higher price. The first time we ordered the ice cream, it was so creamy we didn't eat it because we didn't believe it was non dairy. This is also a great place for family meals with non-vegetarians - our relos actually ask us to take them there. Afterwards (till 8pm) you can pick up some delicious vegan ready made chilled foods and pantry items in the shop next door (including the icecream). The great cooking staff are sadly let down by some of the serving staff (on weekends) including the owner I am sorry to say who sits up the back chatting to his friends while you wait 20 mins just to get a menu (this was not a one off experience either). I've had some very frustrating experiences here, but if approached strategically, I still think it is one of Sydney's best. Updated from previous review on Friday August 29, 2008 Update: I am delighted to report that in the last couple of years this restaurant has had a complete turn around in its customer service standards and I can now wholeheartedly recommend it. The food continues to be as fantastic as ever. They have also continued to expand and evolve the menu over time so there are often new things to try. Current favourite is the naughty but nice 'better than calamari' which never fails to set people raving and wanting to order another one. I also love the organic burdock root salad which is so fresh and lovely. They now have lots of staff on the floor who are friendly and treat you like long lost family (unlike previously when they always acted like they'd never seen you before even though you went there every week). The owner Colin is a friendly and good hearted person who also helps out when things get too busy. We now always get the right tea (rosebuds with fresh chopped lemongrass) and quite often they make it for us before we even order it! But the cherry on top is the weekend yum cha, which is now the best in the land. Huge variety of hot fresh delights coming faster than you can poke a stick at! My number 1 fave!