Responses to Miaamici's Review

Respond to Review of Cafe Soup'Herbe
by Miaamici

Review: We've had an experience quite similar to aridles' except that we ordered nachos as an appetizer, and vegetarian chili and curry. It took forever before they served the nachos and they were burnt and much too salty... just awful food. While we were waiting the manager was lighting candles at tables but never noticed we did not have one. Later on he would knock over a tray full of utensils, which fell on the floor with much noise... Since our two tables were uneven, I spilled a little beer and cleaned up with napkins... I told the waitress about it hoping she would wipe the table with a wet cloth... She just seemed annoyed... gave us two other napkins... We smelled the burnt food in the kitchen but never thought those were the nachos we ordered... Needless to say we told them we were not waiting for the remaining of the meal. I think the staff is not mean but just unprofessional and with no clue about what good service really means... Too bad... Too me, vegetarian food should not not exclude good service... At the end, the waitress ask us about our experience feeling we were unsatisfied customers... We tried not to provoke here : we just told about the burnt and salty food... and the waiting time for appetizers...

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