Responses to PhilippeNicolitch's Review

Respond to Review of Le Potager du Marais
by PhilippeNicolitch

Review: Dear sir, We had dinner at the Potager du Marais on Sunday September 13th. At the end of the meal, I asked for your email address to share experience with you. We did not feel it was right to do that while the restaurant was full, nor while you where busy working. We are both vegan and we love to eat good and apetizing meals. Although we are parisians, we travelled a lot and visited many vegan restaurants in many countries and as such we are often tempted to make comparisons. This is why we are extremely frustrated to see that Paris falls way behind cities like New York or San Francisco where vegan restaurants within the same price range are amazing gastronomic restaurants. We particularly think of Candle 79 in New York City or Millenium in San Francisco, which offered an amazing food experience for both the eyes and the palate. Space rental in those two cities are very similar to Paris and business taxes are probably similar too. We had dinner at your restaurant, we had the celery-curry soup, the mushroom risotto and the Tatin tart. The celery soup was bland, and lacked curry and smoothness. It should be more seasoned, more 'creamy'. We felt we ate a bunch of boiled vegetables thrown in the blender with a little bit of salt. Nothing very fancy that anyone can do at home. The risotto should have been prepared with arborio rice, the real risotto rice, which gives this specific sticky and creamy aspect. There too, the dish lacked taste, seasoning and attention. We felt we were eating rice boiled in ready-made vegetable broth, in which mushrooms were added at the end. Here again, we were very far from a gastronomic experience. The tart Tatin was good, but nothing to write home about. However the whipped almond 'chantilly' needs work. It tasted like plain almond milk poured in the blender for a few minutes. It was foamy, but nothing else. By no means was it 'chantilly' cream. The reason why we are so frustrated is that the recipes you served us needed serious improvement considering the prices you ask for. With just a little bit of attention and at a very low cost, you should be able to turn those dishes into something wonderful. Finally, please train the young waitress on duty that night to be more friendly. You are yourself very smiley and full of attention to the customers, but she is a wall of ice. This is not acceptable in a business where customer service is a priority. (Sent via email to the owner. Ten days later still no response).

Responses

irlandaise
Posted by irlandaise on Tuesday, September 29, 2009
I had the EXACT same experience! The owner was very very nice and full of smiles, but the waitress was HORRIBLE!!! Our food was good though, perhaps it depends on the menu of the day.
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