vegangela's review of CLOSED: Karma ChaMEALeon - Food Truck from Monday, December 09, 2013 - 86201"/>

Responses to vegangela's Review

Respond to Review of CLOSED: Karma ChaMEALeon - Food Truck
by vegangela

Review: I was so excited to FINALLY make it to Karma Chameleon. However, when I got there my friend and I had to wait FOREVER for them to re-open. It took a while to get the food out even though there were only two customers (counting myself). But, I was so excited I didn't mind any of that until I got my food. I ordered the mini-cupcake trio and I found hair in the icing as soon as I opened the box. I walked back and told the man working. He checked, acted like he didn't see it until I pointed it out then all he did was offer me one without hair in it. It was truly disgusting and when you pay that kind of money for three tiny cupcakes and find hair, you should be offered some sort of compensation, but I wasn't. I also ordered the Jamaican Jerk Tacos. They were truly disgusting. I couldn't even eat more than half of one. They didn't taste like jerk at all. It was all overwhelming heat and no flavour. I am so disappointed as I wanted very much for the first vegan truck here to do well, but I doubt I will return.

Responses

Karma Chamealeon
Posted by Karma Chamealeon on Thursday, January 23, 2014
Quality control & customer satisfaction is important to us. Our cupcakes are the only menu item that we have made by an independent vegan bakery. We were shocked by this as well. We will be making in-house desserts from now on. We are terribly sorry about your experience and hope you will give the karma truck another chance.
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