Respond to Review of Crossroads
Review: My partner and I happened to be in town during the first week after they opened. Knowing that a nationally renowned vegan chef was behind this restaurant, I was beyond excited to try it out. But I'm sorry to have to say the whole experience proved to be a disappointment. FIrst off, there was a major snafu with our reservation on OpenTable. My booking got canceled in a seemingly arbitrary manner. So I remade the booking online, only to receive another cancellation email. Then I phoned them about it, they said they didn't know what happened and had never canceled my reservation, blah blah blah. After a few calls, we finally managed to get a confirmed table for dinner. To be fair, it could've very well been a glitch in the system, especially as they just opened, so I'll give them that. Still, this put a small damper on a potentially great Friday night out. The main issue I had with this place was the food - which is after all what I eat out for - and it just wasn't the quality you'd expect from a famous chef: Kite Hill cheese plate - AVOID, most underwhelming dish of the evening. Overpriced for three tiny pieces of mousse-like "cheese" that were tasteless. Texture was too soft. If you've ever tried Dr Cow, I can guarantee you'll be sorely disappointed. Artichoke oysters - Interesting concept and presentation, but taste was meh. Crab cakes - The better dish of the evening. Kale spanakopita - Not much taste besides salt. Risotto-stuffed banana peppers - So-so, had a weird tang to it. You might want to avoid if you are like my partner who doesn't take heat too well Tortelloni - Nothing special. Tangy sauce. I don't even remember if we had dessert because the whole meal was just so unmemorable. I found all the flavors one-dimensional - predominantly salty/tangy without much nuance. I'm all for tapas-style small plates but the quality was lacking for the price. On the plus side, the décor was stylish and had a retro touch to it. Our waiter was exceptional. The manager came over multiple times apologizing for the reservation confusion while checking up on us. He also comped our drinks, which we appreciated. To sum up, our experience was unimpressive for the most part. Service was good, setting was nice, but the food just didn't cut it - although I must admit my hopes were quite high. I think it's just one of those must-try new restaurants that garnered a lot of attention. I hope they will improve on the food to live up to the hype.
Posted by forcor on Monday, May 27, 2013
Basically, I think it all depends on what you get. I suggest you go back and at least try the flatbread and pappardelle, both were exceptional.