Responses to untemperedhope's Review

Respond to Review of Shanghai Vegetarian Dim Sum
by untemperedhope

Review: When we arrived, we were asked if we wanted the Dim Sum or to order off the menu. When we asked to order off the menu, the staff seemed surprised and a little annoyed, but we were ushered into the room for menu-selection. The staff crowded around us and switched off on us, refusing to listen to us when we spoke Mandarin, but not speaking good enough English to warrant it. When we asked to order a large sized dish, one of the waitresses stared at us for a quite long time, until I asked if the dish was too big. She made us order the small, but a medium would have been better. we were still hungry when we left. At one point, they brought a cook out from the kitchen and had him speak random English to us. It become readily apparent that we were more an amusement than customers. When we did leave, the woman checking us out didn't even look up or acknowledge us, except to give us our change. We gave her usual courtesies, but she ignored us in favor of chatting with another staff member. The food had been decent, but not good enough to make up for the absolutely unprofessional service.


You must login to post a response

Login | Register (see member benefits)