Responses to breathingwater's Review

Respond to Review of Sipz Fusion Cafe - Clairemont Mesa
by breathingwater

Review: I took my mom there last week since so many people keep mentioning the place. It took forever for our order to be taken and once it was we waited sooooooooo long to get our food. Even our drinks. I had to remind them they hadn't brought my drink and when it came it was not what I'd ordered. I had to remind them about my soup and when it came it was luke warm (otherwise would've tasted good at least). My mom got so tired of waiting that she complained and they said they'd rush our order but no one came to tell us what was going on, if there was a problem or why it was taking so long. No one seemed to care. Our waiter said he didn't know anything about the food or drinks because he's new. The people next to us got their food before us and they arrived at least a half hour after we did! We were going to leave but the lady assured us our food would be right out. About another 10 minutes we had our food and my mom liked hers but mine was the chow mein and it wasn't very good. I complained at the front counter that the whole thing was a terrible experience. We got there at about 6pm (or earlier)and our food arrived just before 7pm. We waited at least 45 minutes! It was fairly busy and there were only two servers but they weren't totally packed and there were a lot of employees standing around not doing anything. They took a few charges off our bill but should have just comped the whole thing. After all that hype that San Diego has a vegan restaurant I am really dissapointed. We'll never go back. Don't waste your time.

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