Responses to JonJon's Review

Respond to Review of Gentle Gourmet Cafe
by JonJon

Review: We tested this restaurant five times since it opened until now. Even if the place is very nice and the food is totally vegan (which is already great), the first time we went there (in May 2012) was quite disappointing. Good point: we arrived 10 minutes before the time of our reservation and we were able to sit at our table, even if it was not ready so far. Bad point however: we then waited for more than 25 minutes until a waiter, bringing a dish to the next table, takes care of us, although the room was not very crowded. We were finally able to order but our dishes have been served very late. Good point: the food was good in taste but – bad point – the steak of our burger disappeared in several pieces at the first bite. Another bad point: between courses, we missed successively bread, cutlery and glasses. But good point: the waiter offered us a glass of lemonade to apologize for the wait and the missing elements. The staff was disorganized but friendly and the dinner was good despite the fact that the service offered by the restaurant was not at the level of the paid price. The second time was much more successful. We tested the Sunday brunch (in June 2012) and it has, on the whole, met our expectations. For 30 euros, every food and all drinks (such as the vegan cappuccino) were available ad libitum and served at our table. We stayed from 1:00 pm to 5:00 pm, which was great. One regret though: the restaurant uses a little bit too much ready-made vegan meat and its cuisine would gain in refinement if it would do it itself. The third time, we ordered vegan pizzas to take away (in December 2012) which disappointed us a lot. The dough was a vulgar puff pastry with only a few mushrooms, vegan cheese, smoked tofu and tomato sauce on it. It was not really fair for a 20-euro-normal-size pizza! We have not repeated the experience. The fourth time was in April 2013. My girlfriend went there to celebrate the birthday of a friend, like other twelve people. If the food was good, portions were very small in comparison to the paid price (for example, 8 euros for a simple and small salad). In addition, they had prepared a chocolate cake for birthday, but they charged 8 euros per person and per slice! Which makes the price of the cake completely amazing (13 people eating a 8-euro slice leads to pay for more than 100 euros for a chocolate cake! Moreover, vanilla ice cream was available only with a supplement of price). End of the review in the response below.


Posted by JonJon on Tuesday, October 15, 2013
End of my review:

The fifth and last time was in October 2013 at the Paris Vegan Day. The restaurant ensured the full supply of food for the festival with sandwiches, cakes and pastries. The sandwiches were excellent (even if they were a little bit expensive), like croissants.
In summary, we have a very mixed opinion about this restaurant. Food is generally very tasty but poor service, repeated use of ready-made vegan meat and small portions do not justify the very high prices. Moreover, it could be nice if the restaurant serves good French wines.
You must login to post a response

Login | Register (see member benefits)