Responses to jamalex's Review

Respond to Review of Pho La Jolla
by jamalex

Review: I came here a couple times, and the food was decent, and it's nice that they have veggie items marked on the menu, but unfortunately I no longer trust them to know (or care) about what this means. Both times I ordered the vegetarian Banh Mi (sandwich), which automatically comes with soup, but the second time, I asked about the soup, and was told that it was chicken soup (even though they have a vegetarian soup on the menu as well). I asked if I could have it with the vegetarian soup instead (trying to forget the fact that I had eaten the soup the previous time), and the waiter went and talked to the manager, and then came back and apologized and said that they can't really do that (...?) but that they could make an exception just this time. Automatically serving chicken soup with an explicitly vegetarian sandwich was bad enough (since most people wouldn't bother to ask), but not even being willing to change this to vegetarian broth when asked (or understanding why this might make sense) meant that I've never wanted to go back.

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