Responses to Tara HD's Review

Respond to Review of CLOSED: Soul Food
by Tara HD

Review: Soul food is in a lovely location and has a lot of character (despite way too much plastic furniture and plastic decoration). The menue of the day is a lot of food. It included a starter (hummous), soup, main dish (mushroom-spinach or chard-tofu-stroganoff with rice, broccoli and salad) and dessert (carrot ginger cake). The hummous and soup were good. The main dish was however a real letdown. It was served partly cold and partly lukewarm. I first tried the broccoli which were cold (as if taken directly from the fridge) so I thought they are part of the salad. Then I tasted the rice which was totally cold too (and prepeared without any salt or very little at most). The stroganoff was lukewarm. My partner told the waitress that our food was cold. She apologized and took our plates. A few minutes later we got a complete main dish again. Even though it was steaming from the surface it was actually lukewarm again. The cake was small but really enough after all the food we had before. It tasted good. We also ordered juices for which we didn't have to pay any extra (not sure if this was because of our complaint or if it was included in the price of the menue of the day anyway). They were delicious. A ginger tea (lukewarm) was also included. Altogether I found the place very nice but the food could be much better. I would probably go there again just to give it a second try and to support a place like this.


Posted by pandp on Sunday, June 16, 2013
Hello, we were visiting Sintra recently and stumbled upon Soul Food. As we are both vegetarian this was a great relief to find somewhere that is vegan. We ordered the full meal, which consisted a great tasting tea, bread, hummus,soup, and then rice vegetables and salad. We were greatly disappointed to find that the rice was cold, the vegetables cold and only a very small salad. This meal was expensive. We were only able to eat it as we were starving. The restaurant was very clean, had good service and in a lovely setting. I hope that the staff read this message and are able to improve on the food being cold. We were very disappointed.
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