Respond to Review of Tassili's Raw Reality
Review: I came in two days ago and got a ton of different stuff. We wanted to eat there but everything was given to us in plastic boxes. I told them we were eating there and they handed us a couple plates. The Kale Wrap was amazing so today I called 50 min ago to place a to go order and gave my friends name as he was picking them up. Sense it's been almost an hour, I got worried (he forgot his cell) so I called to see if he picked them up yet. After several min on the phone and the girl going back and forth with people she said she doesn't know bc she doesn't keeep track of orders. He happened to be in line and over heard her so then she said, "oh he is here now, we're making them." I told her I called almost an hour ago to place the order and her answer was, "I didn't take the order!" It was so rude. And my friend has had to wait forever. He had gotten lost and called them and they couldn't help him. Just horrible cust. service. I would happily have keept driving 30 min one way to buy these wraps but now, I don't think I'll be back. Too bad bc I also am in a local vegan group and could have brought them a lot of buisness. Seems like they don't care to have it.
Posted by shellzz on Monday, August 12, 2013