Responses to saysuan's Review

Respond to Review of Lyfe Kitchen - Palo Alto
by saysuan

Review: This used to be one of my favorite restaurants. I like the vegan menu and the vegan unfried chicken is delicious. I did go once while they were filming and the staff must have been thrown off. I ordered the (vegan) chicken and was served a veggie burger (not a big deal because it was vegan and delicious) but they also gave me the chicken I ordered which was not Gardein chicken but the gross, dead kind. I had the waitress check that it was vegan, she did and assured me it was but I still wasn't convinced and asked the manager who confirmed it was the dead deal. He apologized and gave me a $10.00 coupon asking for another chance and gave us two free desserts which were delish. But I had stomach cramps about twenty minutes after my bite of dead chicken and thought comping the meal as well as a gift card might have been a better solution. I don't think I'll ever order wheat meat in a mixed restaurant again, just in vegan restaurants where I know there is no possibility of getting the two mixed up. I do like the restaurant and will return but just change my orders to unambiguously vegetarian dishes.


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