Responses to Caryne's Review

Respond to Review of Veggie Garden - Dels Angels
by Caryne

Review: This place has lots of good reviews so we may have visited on a bad day but I can only review what I know so here goes. Firstly this place seemed really disorganised (it was a busy Saturday afternoon), we found a seat and a waiter told us it was OK for us to sit there for the moment but we might have to move (didn't explain why and we didn't anyway). A waitress then appeared and asked what we wanted, well, sort of, her English was very limited and we spent five minutes trying to ascertain what the options were. I don't expecte everyone to speak English is a Spanish place but I did ask her several times if there was anyone available who spoke better English and she just kept trying to explain the menu ignoring my request. Eventually another waiter appeared and we were told what the options were from the 'Three Course' 8.25 euro menu on the wall, we ordered but there was still a misunderstanding as my husband thought he had ordered 'Enchillada' to be bought a really large, undressed, plate of, mainly, lettuce and a few other bits of salad. This was, of course, 'Ensalda', salad but he had repeated 'Enchillada' to the waiter several times so no idea what happened there. I had a samosa for starters which was delicious. For the main I had a thali which was pretty good, nothing special but nice enough, my husband had a moussaka which which disgusting, he couldn't eat it and I tried a little and it just had a really nasty taste to it that I really cannot describe. For dessert I had a sorbet (which was not set just runny in a cup) and my husband had a banana cake which was ok. The only choices we were offered to drink was water or wine. As we were eating we could see that others had different food, not from the 8.25 menu and we ascertained there was another, larger, menu of individually priced items, why we were never given this menu I have no idea but I suspect it had a better choice of food than we ended up with. I asked for the bill and sat there for 15 minutes with nothing happening, eventually I went downstairs to pay and had to queue for ten minutes as a large party were also trying to pay and seemed to be confusing the man on the till. Overall, I would not recommend this place when they are busy as they really do not seem to know what they are doing, the food is hit and miss, some good some inedible, and the service is questionable.


Posted by runsten on Sunday, September 30, 2012
You are so right but there aren't many 100% vegan restaurants, so I keep coming back.
Posted by Caryne on Sunday, September 30, 2012
Welll, maybe, runsten, but as you say on your profile ], as vegans we deserve the best these days and this place certainly isn't that. This place reminds me very much of the sort of place we had to put up with years ago, a plate of vegan slop and a lot of salad. It's vegan, fair enough, but it's not good.
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