Responses to flamekat's Review

Respond to Review of Pure and Whole - JingAn
by flamekat

Review: I already wrote a review on Trip Advisor, but have ordered from Kush quite a few times since then, assuming it must get better. Honestly, I'm starting to think the positive reviews posted on this site & others are from friends/family of the owners, as no one I've spoken to in person has enjoyed a meal at Kush, with the exception of the veggie burgers. I also don't understand this push to be considered a uniquely "Western" veg restaurant in Shanghai, when their menu is quite similar to Annamaya's & largely Asian. The soups are good. The burgers are quite good, but still nothing special. Annamaya's burger is much more flavorful & has a better texture and better bun. I also once had a nice stir fry that was the meal of the day on Sherpa's. But it was just a stir fry & nothing I couldn't make better myself. We once had a decent stew that was also a meal of the day. The Kush dip plate is a rip off with terrible hummus, only one pita, & the pesto dip is really just basil-flavored oil. They should just sell the cashew dip separately as it was the only thing of value in the plate. It all goes downhill from there. There are two Thai curries on the menu-green & red. Neither has ever been the color it claimed to be, veering more towards yellowish brown in both cases. One red curry had been so over boiled that the pumpkin or sweet potato (hard to tell which) had disintegrated which negatively affected the texture of the entire dish. However, the worst part is there is no nuance of flavor-the only flavor apparent is that of chili. Lapis Thai or Annamaya are much better bets for vegan Thai. As a previous reviewer mentioned, both soba dishes are very oily. They are also very sweet. In fact, sweet would describe the vast majority of Kush's meals. The seaweed salad is mostly wild rice-not much seaweed. The spring nori rolls are bland & come with sweet sauce. The tofu cheesecakes taste overwhelmingly of coconut oil & not much else. I also find it annoying that the dessert ingredients are not more specific. It would be nice if vegan items were specially labelled. My Arabian wrap came with feta in it even though that was not listed as an ingredient on the menu, so I couldn't eat it. I've also been told it is not possible to order the spring tabbouleh without egg or the roast pepper wrap without feta. Not very vegan friendly. I may be lured again by the promise of a healthy and delicious veggie meal delivered to my door, but for now I (& my husband) are done. 1 cow.


Frank Steffen
Posted by Frank Steffen on Monday, November 21, 2011
Hi Flamekat,

how about you call me at 13818025592 or send me an email at and we make an appointment to meet and eat - and talk about how we can make our menu better. We are already working on the next version and I think it would be great to get your input. It seams like you can see what is missing with our food to become truly great.

I look forward to meet you,

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