runsten's review of Kopps from Friday, February 14, 2014 - 89485"/>

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Respond to Review of Kopps
by runsten

Review: Updated review: lunch visit Since I liked the restaurant I came back for their lunch. I have no idea what was going on today. Did I have bad luck or is it always like this??? I came pretty late for lunch, already it was 3.30 pm and there were not many customers there. Around another 10 people at maybe 4-5 tables. And at least 3 waiters running around to us, around 5 tables with 10 customers. The daily lunch should usual come very quick but it could be good sign that it it took a long time to get it on the table because it means that they actually prepare after I ordered it. But I am not really sure.... The start was nice but it was only cold vegetables and bruscetta nicely put on a plate. Very nice, but it should not take 30 minutes before you are served the starter from the daily lunch menu? Than I had to wait really long for the burger I ordered. The waiter even apologized and explained that they were really busy. Yes, I understand, but the restaurant was almost empty, it is already 4 pm and if you are already preparing for the diner customers, please get in more staff or close the restaurant earlier. The burger looked ok, but no cheese and so little mayonnaise in it so I could not eat it because it was so dry. Add to this that I asked for something to drink. And some more mayonnaise after showing the waiter how little mayonnaise there as in the burger. I waited another 15 minutes for the extra mayonnaise but when it finally arrived the burger was cold and still nothing to drink. They apologized again, said that I didn't have to pay for the burger and the drink, which was a nice gesture and I forgive them for this slow confusing service. However, they forgot me again, not even asking if I would like to have something more or the bill. I reminded them that I from the begining ordered dessert but I was told it was too late to get any dessert! I left - really mad!!! review fr 7 February It is nice to find vegan restaurants aiming at giving you a nice meal in a more trendy and fashionable setting. I am truly tired of the Berliner trashy Burger bars or sloppy Vegan cafes so this is a good option for me and it is even better that they try to reach out to people who are not vegans or vegetarians but also to a wider cliental. It is a bit slow but on the other hand, you want to spend some hours in a nice restaurant and it takes time to prepare quality meals. You come here to spend 2 -3 hours with friends, also having some drinks or glasses of wine.


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