Respond to Review of Sublime Restaurant and Bar
by Taos Vegan
Review: I hate writing a bad review; really. It just breaks my heart. However, I would be less than truthful if I didn't say that Sublime did not meet my expectations. SERVICE: Growing up in NYC, I understand pretentiousness and I really don't have a problem with it. However, a waiter being rude, condescending, and dismissive is unacceptable at any price. We had to ask a different waiter for drinks and *she* had an attitude. [edit by staff] We quickly advised the waiter that we had owned a store in Fire Island (true story) and asked had he ever been there. Once he knew "who we were" it was smooth sailing; I assumed he didn't want to ruin his tip, and we didn't want to ruin our meal. We got it all worked out, but if we didn't mention 'who we were', it would have been unpleasant all the way through. FOOD: Appetizer: Eggplant Rollatini - Excellent - the tofu ricotta was very nice. My dining partner did not know it was tofu. Salad: Arugula with cashew creme on toast (like goat cheese): horrible. A bunch of unappetizing looking Arugula thrown on a plate with 3 rounds of the 'cheese' on a toast wafer; a waste of money at $11.00 Entrée: We ordered the mushroom/cashew creme ravioli and the signature dish - the chicken piccata. Both were good, the ravioli more so, probably because it was fresh and from scratch. The chicken piccata was tasty, however, for $19.00, 2 pieces of Gardein (a packaged, commercial, store bought meat analogue), 2 slender stalks of broccoli, and a dollap of mashed parsnips (which were a very nice alternative to potatoes) is pricey in my world. Dessert: This is where Sublime shines. We had the coconut cake and the chocolate ganache cake which was outstanding. There is nothing, absolutely nothing better in the world than vegan buttercream. Amen. Finally, I love that the owner supports charities that I respect - it is a big plus. However, bad service does both humans and non-human a disservice and losing the attitude would be a step in the right direction for everyone. So, giving the food a '4' (losing a star for being overpriced for the value, and a really bad salad), and the service a '1' (I didn't penalize the waiter in his tip, but I am penalizing the waitstaff here), calculating my rating at a '2'.