Responses to DangerGirl's Review

Respond to Review of CLOSED: The Naked Sprout
by DangerGirl

Review: I've been here a few times now and have enjoyed it. Both visits the servers were friendly but not very helpful when it came to navigating the menu. On my first visit I had the Cashew Pappardelle and the root vegetable "noodles" we're cut way too thick and the cashew meatballs (all 2 of them) tasted very strongly of sundried tomato which would have been fine if I was expecting it but the menu made no mention of it. The menu is worded horribly and is not very descriptive. It essentially just lists ingredients and doesn't describe the dishes at all. An example being the breaded coconut wrap lists "coconut wrap, coconut poppers, greens, vegetables and mayo." When I questioned the server about the menu she looked confused and wasn't able to elaborate much. The food is decent and I'd like to try more things but the menu needs to be reworked. It's not doing them any favours. Also they don't have a baby change station in their washroom and once agin I had to change my daughter on the floor :(

Responses

DangerGirl
Posted by DangerGirl on Thursday, March 7, 2013
Thank you I look forward to using your new change table! Writing a menu really is an art, I hope you have more success with it next time. It's a huge turn off when I can't discern what's really in a dish and somewhat how it's put together from the menu.
Shanine
Posted by Shanine on Thursday, March 7, 2013
HI DangerGirl. Thank you so much for the review and thank you for visiting us! We do take pride in that our servers are friendly! We are in the process of getting a baby changing table as we have had some requests for that! In the meantime, you can use the yoga studio where there is a vanity table where some moms change their babies. As for the food, I know it is a matter of personal preference and I will definitely pass along your suggestions to our executive chef, Pete. The wording of the menu - it is a challenge to write down the main ingredients without being overwhelming with the variety of choices in dishes we offer, but we are definitely open to feedback and will relook at this again when we update our menus.

I hope you have a great day and hope to see you again soon!
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