Responses to foodie2011's Review

Respond to Review of Delhi O'Deli
by foodie2011

Review: Visited the restaurant this evening. Pleasant interiors and warm reception. However, the staff need to work on improving the quality of their food. Their food may be good after all but the food we ordered wasn't up to the mark by my standards. We had ordered their Papri Chat, Samosa with chole and Kachori Aloo along with two glasses of sweet lassi. The presentation of the Papri Chat was left much to be desired. The 'papri' was very hard and had to be literally chewed. The potato in the samosa had a slimy texture, quite unheard of anywhere. Portions of the kachori was undercooked. When I thought the lassi may be a consolation, I was mistaken. It had a watery consistency. The restaurant may please consider working on their food quality. Better food would make a visit to Delhi O'Deli truly memorable.

Responses

delhiodeli
Posted by delhiodeli on Friday, February 22, 2013
Thanks for the detailed feedback and apologies for your food experience with us. This is a family owned restaurants, opened as a hobby and none of us are from food trade. We are currently facing some difficulties to make this kind of food in Ireland because we don't get proper ingredients here. Probably, this is why no one ever tried to open something like this in Ireland. Although, since your visit we have overcome loads of issues and have improved our food quality, and will continue to do so. We have 80% satisfactory customers and aiming to have this number up to 95% by the end of the year. Please try us again and you will see some improvements. Kind regards, Delhi O'Deli Management
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