Responses to Nick Kyriazi's Review

Respond to Review of Black Bean Co.
by Nick Kyriazi

Review: In its new, convenient location, I had high hopes for this restaurant. It doesn't have its act together yet, however. On its menu, under 'Vegan Wraps', the Green Beach Burrito sounded great. On the large menu board, however, one of the ingredients was ricotta cheese. I asked if it were vegan. I was told, after a while, that it was not. Then why was it listed as vegan? Instead, I ordered the Green Spring Street burrito, the first ingredient listed being hummus. I was asked what kind of tofu I wanted. I picked 'Southwest', which sounded good. The burrito wasn't bad, but I could not tell that there was any hummus in it. I had 'vegan pancakes' for breakfast the next morning which, on the menu board, was to come with maple syrup and strawberries. That sounded good. After 30 minutes, I inquired about the order. I was told that they had been prepared but not delivered so they were thrown out and I had my money refunded. They made a new batch which came quickly. They were bare pancakes with maple syrup on the side and frozen strawberries in a small container. They all came in a plastic basket. I pointed out that, if I poured the maple syrup on the pancakes, syrup that fell off the pancakes would pour through the gaps in the basket. They offered to put them in a to-go box, which I OKed. It was so deep that I couldn't cut the pancakes. They brought a shallower one. I asked why not a simple flat plate? They had only baskets and to-go boxes. I made do. The strawberries were frozen and remained so even after I finished the pancakes, which were OK.


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