Responses to Vegland's Review

Respond to Review of Gaia Veggie Shop - Tsuen Wan
by Vegland

Review: Very crowded on Sat evening and table area was very cramp. Ordered 2 main dishes, Toufu and mock fish, both were tasty. Our main dish was served prompty but our rice never arrived even though we reminded them trice. I enquired about dessert when I saw it being served at the next table. We were told by the waitress it will be given FOC after our main meal. They disappointed us further, as the dessert never arrived. The ultimate mockery was they charged us for the rice which was not delivered. We had a difficult time explaining to them as they did not believe us and sent their waitress to verify our table. In addition, one of the waitress asked if we enjoyed their "missing" dessert. When she learnt that the dessert was not served to us, she invited us to take a seat and wait for the dessert. No Thanks, our patience has been drained. We had a very bad experience with their poor service as ultimately we were still charged for the rice at HK30.


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