Responses to RoyHunter's Review

Respond to Review of Natura Restaurante
by RoyHunter

Review: The food is good and they have variety of options for vegetarians, however be ware of the waiters and cashier as they will try to rip you off in 2 ways, first they will charge more beverages than you actually ordered, if you can settle their "accidental mistake" they WILL overcharge you on the ticket. The printed ticket indicates literally: "Tip NOT included" in spanish, but if you sum of all the items in the ticket the total won't match, it will always be around 10% higher, than the real amount, thus they are already charging you the TIP in the ticket, if you complain to them, they will tell you that its the total amount in USD, however if you multiply the amount in USD by the exchange rate you will notice they are over-charging you approximately 20%. If you tell the waiter that their ticket machine has been tampered and is not displaying the correct sum, he will finally admit to it and say that they are looking into the matter to solve it, which is of course a lie. It is regrettable that a place with relatively good food rips people off. I have my ticket from December 2012 should anyone want to verify my review.


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