Responses to WhiteRabbit's Review

Respond to Review of The Wholefood Kitchen
by WhiteRabbit

Review: I know I always have trouble enjoying eating out when I take my young children. But this particular day I have decided I must check out this cafe, this cafe has been open for some time now and I needed to see what I have been missing out on. I'm not from Napier, so I made it an important part of my Saturday agenda to go there on a visit to Napier. There are no sole Vegetarian/Vegan cafe's in my home town, which is a crying shame, sure I would love to open one, however I don't have the financial backing yet. In the mean time I will try to experience as many vegetarian cafes as I can. OK, back to the cafe, I found it very clean and fresh. A homely feel to it, I loved the selection of food. My children had eaten somewhere else (non vegetarian they are), so I chose a pizza and the vegan chocolate brownie to share with my little ones. They were both yummy, my daughter wanted the brownie, she thought it was delicious. My concerns of the cafe: As my daughter has a spot of "can't sit still for long" I was chasing her around the store quite a bit, enough so that our food was cleared away before we had finished. My bag was still on the chair, so we hadn't even left. And when I went to the kitchen to ask for it back (seconds after it was cleared away), the lady had a blank expression. I got it back, otherwise I would have had to ask for a replacement! But it doesn't stop there, I felt I was completely invisible at the counter, some people came in while I was waiting to be served, well, I was completely ignored. I lead an extremely busy life and time is of the essence, to be honest, I found it all a very frustrating experience. I will go back to try it out again, but if I get the same kind of service I wont be back there, which will be a shame as Hawke's Bay needs at least one Vegetarian cafe!

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