Responses to scocasso's Review

Respond to Review of Veggie Bunch
by scocasso

Review: It was our first time going to their new location after moving out from the Richmond marketplace. Even at their previous location, it was hit-n-miss -- you had to time it just right to get food fresh from the kitchen, otherwise you'd be disappointed. The decor is non-existent, but that's fine with me, I'm there for the food, but since the food did little for me, I started noticing the lack of decor in an attempt to find something, anything, good I could say about this place. We went on a Friday evening and I expected the buffet to be full of steaming hot food ready for all the customers to pile onto their plate. We were confronted with a few measly items that looked like leftovers from yesterday. "Hmf..." I think they were, because they were still cold on the inside; obviously not just prepared. The buffet has one-third of the choices as the old location had, plus the physical apparatus of the buffet is either malfunctional or not being used properly as didn't seem to be keeping all the food at a proper temperature (I worked at a buffet restaurant in the past, we had a thermometer to monitor each dish, and it was very important); some of this food was lukewarm at best. Note: "Cash Only" (I had to walk to the bank and back with cash - who has cash anymore??). The food that they did make and bring out hot from the kitchen was good, and my kids enjoyed it too. The price is low, but I'd have paid more for more choices, a debit card machine, and a buffet with hot steamy food... well, I could go on and on, but let's leave it at those most important points. The service was alright, considering we mainly served ourselves. The two staff members were friendly but didn't seem to speak much; they would use hand gestures rather than speak, which lead me to believe they may not speak much English. Their dessert choice is the same as their previous location, Non-vegan dairy bucket ice-cream. If they would just remove that, it would be a 100% vegan restaurant; or better yet, replace it with a vegan alternative. It's a mystery how they stay in business. Well... "Cash Only" is the likely answer.

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