Responses to MrsVeganPizza's Review

Respond to Review of CLOSED: Loving Hut - Brea
by MrsVeganPizza

Review: I have been to two other Loving Hut locations (Ladera Ranch, Huntington Beach). I would be sad if anyone based their impressions of this resataurant chain or veggie food in general on what is served at this location. I went on a Sunday, drove for 35 minutes to try out this location (how exciting to have a vegan place in a mall food court!). Unfortunately, my bf and I were really disappointed with this food. He got the chow mein and fried rice which were greasy, overcooked and flavorless. I got the brown rice with broccoli beef which was dry, and I didn't like the texture on the "beef". Neither of us are picky eaters, but both of us agreed it was the worst veggie place we'd ever been to. The other thing was they had a menu online, which didn't match the menu they had at their location, and even the menu they had on location didn't reflect what they were actually serving, which was only about 8 items in their display. None of the items were labeled, and the nice gentleman serving us did not speak english, so we had minimal idea what we were ordering (the cashier spoke english but she wasn't very friendly, and was busy with other people). I am so hesitant to give a negative review to a veggie establishment, and I still wouldn't discourage anyone from trying it once. It could have just been an off day for them afterall. But, it is only fair to have a realistic expectation of what you may get at this location. Hope they can improve and become more on par with the delicious and inexpensive food at other locations.

Responses

Ginita
Posted by Ginita on Friday, September 23, 2011
I had the exact same experience and also drove a ways to get there. Thanks for confirming it because I thought I was crazy. :)
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