Respond to Review of Gobble Green
Review: I ordered one week of vegan food through an "eco" discount site. I had it especially mapped out so I would receive the food during a week I was going to be recovering from surgery and wouldn't be up for preparing my own food. But, instead of deciding to fulfill the few orders they received from that site, they put discount offers up on LivingSocial and Groupon RIGHT after they put a deal up on the "eco" site and soon forgot about me. It was FOUR MONTHS before I received my food. I contacted the company by email and by phone SEVERAL times to inquire about where my food was and they NEVER got back to me. I was so furious. I contacted the "eco" discount site to ask them what was wrong and the owner of the discount site had to contact the owners of GobbleGreen to gently but firmly rip them a new one. They called me the day after the "eco" discount site owner contacted them. They apologized, saying they didn't know how to contact me, which was TOTAL BS as I emailed them over FIVE times and left my mobile phone number and full name in the email every time, I also repeated my information TWICE on each voice mail I left them that ironically says they will return the call within 24-hours. So, they LIED and said they didn't have my information to contact me (hello, even if you magically didn't get my five voice-mails and five emails, you could have LOOKED AT MY ORDER FORM WITH MY CONTACT INFORMATION ON IT, INCLUDING MY ADDRESS). They only care about making money, not customer service. Also, the food is TERRIBLE. It's FULL of salt and black pepper that overpowers the food. It's like they dumped a concoction of random, cheap spices on rice to try to make it taste halfway decent. In no way is this even a healthy food delivery service, as some entrees came with 90% protein and 10% grains with no vegetables or fruits. WTF?! Why would I EVER pay money again for the food to NOT be sent to me when it was supposed to, for the owners to LIE to me, and for disgusting food that one could EASILY make at home with your most basic vegan cookbook - not that you'd want to. DO NOT order ANYTHING from this company, it's HORRIBLE.