Responses to faisca's Review

Respond to Review of Simple Joy
by faisca

Review: Appears to be a fusion of Vietnamese/Asian and Italian foods, primarily. Definitely a transitional foods restaurant. Majority of menu items are based on meat substitutes. Very meaty. Portion sizes seem fair in my opinion. The minestrone soup is delightful. The Banh Mi (Vietnamese sandwich) is very good. The "fries" on the side are shredded, fried, seasoned tofu instead of potatoes. Delicious and unique, but again, very meaty. The chocolate cake dessert is surprisingly good. So many interesting choices on the menu, you're certain to not get bored quickly. Updated from previous review on Saturday February 05, 2011 [UPDATE] After eating here countless times, I think it's worth mentioning the service can sometimes be insufficient. The staff is friendly enough, just inexperienced and not trained in proper service. Just because you can carry a plate from the kitchen to the table does not mean you're qualified for table service. I've had numerous occasions where our orders were either forgotten, or mistaken. I suspect ESL as the culprit. If they're not certain about the order, just ask! Far less embarrassing then messing it up. In a more recent example, the waiter told my date she was wrong and that she had in fact ordered the dish he was serving. While I know this to be incorrect ( I helped her choose the dish), at the very least the customer is almost always correct. To further illustrate, moments earlier the same waiter brought a spring roll appetizer to our table. After explaining to him we didn't order it, he proceeded to check with another table. Apparently they didn't order it as well. Back to the kitchen it went. Now I don't mean to single him out, as there have been similar instances with other servers. Most involve absenteeism when you require their services (ie - water, check, etc). But accusing my date of being wrong, even if it's possible she might've been, gets you demoted to 3 cows. In his defense, he was remarkably fast to replace her fork when she dropped it. And so earned his tip for the night.


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