Responses to msmayz's Review

Respond to Review of Berrybrook Farms
by msmayz

Review: I've never had a bad experience like the reviewer below, although that's not outside the realm of possibility. Everyone I've dealt with at Berrybrook has always been nice, but in a spacey and slightly detached way. Certain employees have been very helpful; some others don't really care that you're there. Once, an employee gave us a container of fresh tofu salad for free, right before they closed. I used to go to Berrybrook to buy the non-GMO soy protein powder, but I recently found the same stuff (for the same price) at Talley's; now I only go to Berrybrook if Talley's doesn't have it. Bulk item selection is small and a bit more expensive than other places, but they do have lots of hard-to-find items on their shelves. It's a unique experience, as Berrybrook is located in a little log cabin on the corner of East and Kenilworth. As that's a busy intersection, and as their parking lot is small and awkward, it can sometimes be difficult to exit the lot by car. Although Berrybrook technically closes at 7:00 pm, they usually lock the door around 6:45, so you better haul it if you want to make it there after work.


Posted by danjacks on Friday, February 22, 2013
I'm sorry we've had employees that have been less then helpful or have had a bad attitude. I hope they are no longer around here. Please let us know if you have a bad experience. As far as closing early, we stay open until after closing time most nights to serve everyone. We have been known to reopen the store if someone comes to the door after closing. Our hours are Mon-Thurs 9-7 and Fri-Sat 9-6. Hope to see you all soon!
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