Respond to Review of CLOSED: Otarian - London Shaftesbury Ave
Review: Mushroom burgers were good but if it's so eco-friendly shouldn't more of the food be vegan? Some of the vegan options (including espresso apparently!) had run out even though the place was almost deserted at 8.30 on a Thursday evening (but perhaps it was busier earlier on). I know the packaging is recycled and recyclable but even so it seems a bit wasteful to use so much for eat-ins - even Pret a Manger are more careful about giving out extra napkins and if I wanted salt and pepper I would ask for it. I asked to have my cake on one of the unneeded napkins instead of swathed in paper, but the assistant said they weren't allowed to. I found the labelling of the bins confusing (for example the thing for paper and food says something like "no recyclable items" on it, meaning apparently that you are supposed to put recyclable plastic bottles in a separate hole). Despite helpful staff, the atmosphere was far from convivial, as the decor is kind of sterile (nice baskets on the wall though). But I expect it is more fun when it's busier, maybe lunchtime?