Respond to Review of Caravan of Dreams
Review: My girlfriend and I, on day 2 of our raw journey through New York City, decided to stop here on this place's reputation alone. It had a lot of potential, west-coast vibe, jazz band playing. Seemed like a cool hangout spot. The wait staff was clueless, and having been a waiter for 15 years, I am well aware of what this entails. B.S.-ing your way through menu items that you haven't read is one way to incite the ire of customers, and then not finding out the answers and just blowing us off was mistake #2. Somehow, long after our appetizer was done and waiting for our entree order to be taken, we were given an even MORE clueless server, whose answer to a question as "difficult" as "what's in the cabbage wrap?" was (and no, I'm not making this up) "um, nuts .... and more nuts, and some dehydrated veggies" Wow. Insightful. The problem ensued when we found out that she may have to see if the kitchen was closed, since there was such a wait between someone coming to our table to order appetizers and entrees. That went over REALLY well, as one could imagine. The live menu was sizable, which is a plus, but the dishes were not worth the money, and the dessert menu was not handed to us until after we paid our bill. Word on the street is that the management is unstable, and they do not use organic ingredients like the menu states. Other customers from various NYC restaurants who have eaten at Caravan have shared similar experiences with inept staff and bland food, and have vowed not to return. A note to the owner Angel: neither will we.