Responses to desi30354's Review

Respond to Review of Trader Joe's - Midtown
by desi30354

Review: I was near the park and stopped by to get some items to make a vegan pizza. I was looking for soy cheese or Daiy cheese but found some cheese by Trader Joe's which claimed to be dairy free and made of soy. It was a good price so I decided to give it a try. I was stupid to not read the ingredients but I made the foolish mistake of trusting Trader Joe's to be plain in language about their products. That was a fool's decision because I got home and saw that it had milk proteins in it. So really it was for lactuse intolerant people not vegans. The problem came from the packaging that implied a vegan product. I called them and the customer sevuce person told me it was a common problem with this product so I could bring it back even though opened. At that point, I wondered if it were so common at this store then was it common at others. I got online to see entire complaint threads by vegan consumers who had purchased this product thinking it was vegan, some people having eaten it for a while before discovering the truth not implied by its labeling. Trader Joe's needs to label items in a way that they don't confuse people but it seems like that's exactly what they're going on purpose here. Also, this Trader Joe's like most have little real vegan options.

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