Respond to Review of Black Forest Acres
Review: I have to agree with the other posters who noted that the staff (mostly just the owners) is often rude (condescending was a very good description!) and items are often past the expiration date. In fact, they purposely freeze a lot of stuff (e.g. veggie dogs, tofurky-type lunch meat) that only requires refrigeration so that they can sell it past the expiration date. Their selection is pretty good, and I've never asked them to order something they don't have so I can't complain about that. But their attitude makes it such that I avoid interaction with staff at all costs. They have a good and pretty reasonably-priced selection of pre-packaged bulk foods like dried fruits, sesame sticks, popcorn, etc. I do find it annoying that most of their deli selection isn't vegan... even their tofu salad has egg-mayo and stuff like that. They do now have a vegan tempeh salad sandwich, though I haven't tried it. Tried the vegan chili and it was totally bland. I could make something better in about 5 minutes. If the staff was nicer I wouldn't mind going there and paying the higher prices. I live right down the street from this place so I go there when I need something quick. And though I usually like to support small businesses, if Whole Foods was closer, I'd go there instead.
Posted by tollyholly on Sunday, February 12, 2012