Respond to Review of Kaya's Kitchen
Review: Kaya's Kitchen of Bellmar seems to have fallen in with the same attitude adjustment problems as some other vegan establishments that we, the customers, helped them to achieve. Papa Ganache Bakery being another such place with poor management and an even worse attitude. Strike one came last Summer when my cousin came out to visit from upper Westchester NY and we thought we would treat her to a vegan meal during their heavily advertised Sunday Brunches. We get there only to be told, "yeah we serve brunch but we aren't open today." Strike 2 came when I contacted them about a price list for potentially catering a vegan wedding and it only took countless requests and 3 months of waiting for a response. By the time they did get back to me another facility and caterer had been contacted. Strike 3 happened this evening. We just came back from "For Animals Sanctuary" in Blairstown NJ whose proximity is not exactly around the corner to the restaurant. We walk through the door at 7:40 PM only to be told there will be no more seating for the evening because they close at 8 p.m. The door clearly states 9 p.m. and I mentioned this to the hostess who rolled her eyes, shrugged her shoulders and replied "I know it does." I'm not sure if Kaya's is suffering from lack of management or having the headset that they are "too big to fail." Unfortunately, in a consumer driven business, establishments need to maintain the client base who keep them in business during the off season periods after the tourists have left the shore. At this point in time, this vegan will seek out other vegan restaurants who are happy to have the business.